If you want a culture where people feel like they count, make sure they count.
Business today has an addiction to creating a culture that attempts to make people feel like they matter. The elementary purpose of this effort is solving for the equation; happy people produce better results. There’s plenty of research to support bottom line leaders paying someone to create the feeling of happiness.
It doesn’t work that way!
Culture is a mirror of what the owners, investors, and senior leadership believe. No one creates culture in a vacuum. We think we do, but we don’t. Culture is an outcome.